What (not) to say when apologising

"I was wrong. I'm sorry"—these words can have a magical effect on a struggling relationship. But if we fail to show empathy, the apology will sound fake or hurt the offended person even more.

Light and shadow in our world of words

“Words are, of course, the most powerful drug used by mankind.” (Rudyard Kipling)

The path of renewal: from words that “ignite the wheel of life” to those that guard the soul

“The words of the mouth are deep waters, but the fountain of wisdom is a rushing stream” (Proverbs 18:4).

The saving emotional intelligence

“Many people feel out of touch with their feelings. Counselor offices and publishing houses have proliferated thanks to the need to help people to improve their communication skills, to restore their self-confidence and to help them relate to other people.” – Sir Ken Robinson, Out of Our Minds: Learning to be Creative

The need to learn to say no

Although we may not like everyone, we want everyone to like and accept us. We raise our eyebrows suspiciously if someone treats us with indifference or, worse, with hostility. We feel misunderstood and rejected. And the feeling of rejection is as intense as physical pain.

The generation gap, a power struggle?

At some point, we've all come across the phrase "back in my day," a deeply subjective expression which encapsulates a universal phenomenon: the generation gap.

Becoming truth tellers on post-truth social media

American President Joe Biden was obviously upset with Meta when, in mid 2021, he accused it of “killing people” for its seeming tolerance of so much Covid-19 misinformation. He backed down a little by clarifying that he wasn’t blaming Facebook itself, but the “bad information” they allowed on the site. Other have argued we live in a post-truth world. 

How to be a good listener

The portrait of a good listener contains skills that are formed over time, through an honest interaction with others, motivated by the desire to understand and help them.

Facebook, the Metaverse and a falsely promised future

Facebook is dead! Long live Metaverse! So proclaimed Facebook CEO Mark Zuckerberg to thousands of followers who tuned in to a livestream last Friday announcing the company’s rebrand.

The necessity of being wrong

Nobody likes to lose an argument. The feeling of being proven wrong is never a good one. At best, it might provide a slight dent to your ego or sense of self. At worst, it can be a thoroughly humiliating affair, or reveal that one of the foundations of your beliefs is invalid or misplaced. But no matter where it lands on the...

Compromise and the right price

Compromise is always present in relationships. It may pull us down, but it can also be a good reconciliation exercise when there are differences that cannot be resolved in any other way.

The wellness expert amateurs who sickened us

In Europe, few people know Gwyneth Paltrow as anything other than an American actress. In the United States, however, her "modern lifestyle" wellness brand called goop is growing her reputation—in a negative way.

The exclusive prayer: Who should we address when we pray?

The stakes are high when it comes to identifying the one to whom we should pray, and we can discover who by answering an apparently simple question: Can we expect prayers to be heard no matter who we address them to?

Symptoms of a marriage that’s doomed for divorce

Behind the prelude to a divorce are four major destructive behaviours which can prevent the couple from keeping their enthusiastic promise of staying together ...for better or for worse, till death us do part.

What not to say to a person suffering from depression

Your friend, who is suffering from depression, needs you. What should you tell them in such moments, and what should you not? No matter how well-intended they are, your words can become emotional weapons, whether you like it or not.