Communication

"I was wrong. I'm sorry"—these words can have a magical effect on a struggling relationship. But if we fail to show empathy, the apology will sound fake or hurt the offended person even more.

“Words are, of course, the most powerful drug used by mankind.” (Rudyard Kipling)

Arguments must be convincing and, in order to convince, they must be valid—the minimum requirement of persuasion.

Many families who feared that the new coronavirus would affect their health ended up dreading its effect on something seemingly even more difficult to protect: the well-being of their relationship.

The portrait of a good listener contains skills that are formed over time, through an honest interaction with others, motivated by the desire to understand and help them.

“The problem with communication is the illusion that it has been accomplished.” (George Bernard Shaw)

What if we weren't allowed to use more than 140 words a day? If we entered this game, among the useless words we would give up there would probably be words that convey encouragement too. The sad irony is that we use too few words of encouragement anyway, although the emotional and relational benefits are too important to neglect.

American President Joe Biden was obviously upset with Meta when, in mid 2021, he accused it of “killing people” for its seeming tolerance of so much Covid-19 misinformation. He backed down a little by clarifying that he wasn’t blaming Facebook itself, but the “bad information” they allowed on the site. Other have argued we live in a post-truth world.