What (not) to say when apologising
"I was wrong. I'm sorry"—these words can have a magical effect on a struggling relationship. But if we fail to show empathy, the apology will sound fake or hurt the offended person even more.
Never enough likes
The American Economic Review recently published the results of the largest randomized study ever conducted to measure the impact on the quality of life that deactivation ones Facebook account might have.
How to speak to be heard
“The problem with communication is the illusion that it has been accomplished.” (George Bernard Shaw)
How to build valid arguments
Arguments must be convincing and, in order to convince, they must be valid—the minimum requirement of persuasion.
The necessity of being wrong
Nobody likes to lose an argument. The feeling of being proven wrong is never a good one. At best, it might provide a slight dent to your ego or sense of self. At worst, it can be a thoroughly humiliating affair, or reveal that one of the foundations of your beliefs is invalid or misplaced. But no matter where it lands on the...
How to encourage others
What if we weren't allowed to use more than 140 words a day? If we entered this game, among the useless words we would give up there would probably be words that convey encouragement too. The sad irony is that we use too few words of encouragement anyway, although the emotional and relational benefits are too important to neglect.
The path of renewal: from words that “ignite the wheel of life” to those that guard the soul
“The words of the mouth are deep waters, but the fountain of wisdom is a rushing stream” (Proverbs 18:4).
Family crisis does not wear a mask during a pandemic
Many families who feared that the new coronavirus would affect their health ended up dreading its effect on something seemingly even more difficult to protect: the well-being of their relationship.



















