Communication

Although we may not like everyone, we want everyone to like and accept us. We raise our eyebrows suspiciously if someone treats us with indifference or, worse, with hostility. We feel misunderstood and rejected. And the feeling of rejection is as intense as physical pain.

Today, communication is becoming easier thanks to technology, which makes it faster and more accessible. Unfortunately, this does not necessarily mean that we know how to communicate effectively.

What if we weren't allowed to use more than 140 words a day? If we entered this game, among the useless words we would give up there would probably be words that convey encouragement too. The sad irony is that we use too few words of encouragement anyway, although the emotional and relational benefits are too important to neglect.

Over the last decade and a half, various legal disputes have brought to the attention of the public the issue of the social responsibility of Big Tech companies to control the flow of information on their channels. But in mid-January 2021, people of all ideological colours had indisputable proof that the decisions of technology giants have ramifications that go far beyond the commercial...

The portrait of a good listener contains skills that are formed over time, through an honest interaction with others, motivated by the desire to understand and help them.

In Europe, few people know Gwyneth Paltrow as anything other than an American actress. In the United States, however, her "modern lifestyle" wellness brand called goop is growing her reputation—in a negative way.

American President Joe Biden was obviously upset with Meta when, in mid 2021, he accused it of “killing people” for its seeming tolerance of so much Covid-19 misinformation. He backed down a little by clarifying that he wasn’t blaming Facebook itself, but the “bad information” they allowed on the site. Other have argued we live in a post-truth world. 

How can we encourage the elderly during this time? How can we help them understand that we don't want to lose them and that, although it's hard for them, we didn't abandon them. I have an elderly mother and, honestly, it would help me a lot. Can you write for me?

“Many people feel out of touch with their feelings. Counselor offices and publishing houses have proliferated thanks to the need to help people to improve their communication skills, to restore their self-confidence and to help them relate to other people.” – Sir Ken Robinson, Out of Our Minds: Learning to be Creative

Nobody likes to lose an argument. The feeling of being proven wrong is never a good one. At best, it might provide a slight dent to your ego or sense of self. At worst, it can be a thoroughly humiliating affair, or reveal that one of the foundations of your beliefs is invalid or misplaced. But no matter where it lands on the...

The American Economic Review recently published the results of the largest randomized study ever conducted to measure the impact on the quality of life that deactivation ones Facebook account might have.

“Words are, of course, the most powerful drug used by mankind.” (Rudyard Kipling)

At some point, we've all come across the phrase "back in my day," a deeply subjective expression which encapsulates a universal phenomenon: the generation gap.

“The words of the mouth are deep waters, but the fountain of wisdom is a rushing stream” (Proverbs 18:4).

"I was wrong. I'm sorry"—these words can have a magical effect on a struggling relationship. But if we fail to show empathy, the apology will sound fake or hurt the offended person even more.